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Why should I pump my septic/aerobic tanks?
The removal of septic waste by cleaning the tanks is a critical step in the care of your system.  Regular pumping of your tanks saves time and money by allowing the system to flow smoothly, preventing damage to components caused by the build up of sludge/solid waste. An amazing number of system owners believe that if they haven't had any problems with their systems, they don't need to pump out their tanks. Unfortunately this is a serious and sometimes costly misconception. As your system is used, solid materials settle to the bottom of the tank, forming a sludge layer. Grease and lightweight materials float to the surface of the septic tank as scum. Garbage disposals will increase the frequency of solid build-up in your tanks.

How often should I pump my septic/aerobic tanks?
Typically, we recommend pumping your tanks every 2-4 years, assuming NORMAL daily usage. More frequent pumpings may be necessary, during certain circumstances. Please contact us if you’re not sure if your system is due for a pump out. We can typically schedule same day pump outs.

What is a maintenance contract and why should I have one?
When you are under maintenance contract with JLBJ Septic Systems, we will regularly (3 times a year) test your system, monitor sludge levels, monitor chlorine usage and adjust chlorinator as needed, clean the air filter, clean inlet on sprinkler pump and report the findings to you and your county’s designated representative, as required.  Some counties require a homeowner to have a maintenance contract on their aerobic system.  However, even if your county does not require a contract, JLBJ Septic Systems advises owners to have a contract in order to prolong the life and proper function of your system. If you are interested in purchasing a one year contract, please contact our office.

What do you charge for a site inspection for a new septic installation?
There is no charge for a site inspection. We’ll meet with you, at your property and give you a free estimate.

Can you install a conventional system on my property, instead of an aerobic?
There are many variables in determining the type of system you can have, such as lot size, soil type, home size and number of occupants. A site inspection is required to make this determination. For a Free Site Inspection, please fill out our online quote form or call our office today.

I just bought a house with an existing septic system, what should I do?
Whether the tanks are conventional or aerobic, it is a good idea to have the system checked thoroughly for neglect, misuse or damage parts. The system may very well need to be pumped. An overall inspection can save possible costly repairs days/weeks down the road. Also, be sure to consider purchasing a maintenance contract for your aerobic, which will also save the expense of the service call fee.

The alarm on my aerobic septic system is on. What should I do?
Call our office immediately to schedule a same day emergency inspection. We will assess the problem and take necessary action to get your system up and running right away.

What form of payment do you accept?
We accept Cash, Check, Money Orders and all types of Credit/Debit Cards.

Will household chemicals damage my aerobic system?
General household and cleaning chemicals are acceptable. Excessive use of these products will cause the slowed breakdown of solids, therefore, ultimately causing damage to the system and the need for repairs and/or more frequent pump outs. We DO NOT recommend the use of toilet cleaning chlorine tablets or any type of excessive chlorine. Regular laundry, with small amounts of chlorine is acceptable.

What is a liquid chlorinator and why should I have one?
A liquid chlorinator is an adjustable liquid chlorine dispenser. Having one makes sense for multiple reasons. First (and probably most importantly) it saves money. The cost of a gallon of bleach is drastically less expensive than the cost of the proper chlorine tablets (swimming pool tablets SHOULD NOT be used. Secondly, the ease of pouring bleach into the chlorinator makes it worth while. Simply pour the gallon in, close the lid and you’re done! And lastly, handling of the chlorine tablets could be harmful and messy. With liquid chlorine, there is no handling of the product, all in all, saving time, hassle and money!

Is there a warranty on a new aerobic installation?
Yes! All new systems are warrantied for 2 years on all parts and labor, however warranty DOES NOT cover damage caused by neglect or misuse.

What should I do if I believe my conventional field lines are stopped up?
Call us right away to schedule an inspection of the lines. We can help you determine the best option for correcting the problem.